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Having clear expectations from your first meeting with a financial advisor can ensure that you leave the consultation with clarity, confidence and, more importantly, the desire for a follow-up meeting!

If you’re reading this, then it’s likely that you have been giving your financial future some thought. And chances are that you’ve either reached out to a financial advisor or are considering doing so. In case you’re in the latter category, you might even be wondering what a financial advisor does?

Just like a mountain guide assesses your physical and mental capacity before choosing the adapted route, a financial advisor will assess your financial situation, spending habits, objectives, and appetite for risk before giving you financial advice. Their experience and ability can ensure that your resources are best utilized to help you make appropriate decisions and to reach your goals.

infographic explaiing the steps of meeting with a financial advisor

Great Expectations

So, how do you know if the financial advisor you’re planning to meet is right for you? And how can you tell from your first meeting? Here are some points to keep in mind.

1. They have empathy for your evolving situation.

Finding the right financial advisor means finding an individual who can assess your financial background and goals and tailor their expertise to your needs. This also means accounting for a change in your financial situation and consequently, your goals. Your life is not one-size-fits-all, so your financial strategy shouldn’t be either.

2. They let you speak.

This links back to the first point. A central duty of a financial advisor is to open up the discussion, set a clear agenda for the meeting and structure your time together (your first investment with the financial advisor!) so that you can voice your goals and ambitions. Don’t know what they are or should be? That should be accounted for as well. Through genuine curiosity and open-ended questions, a financial advisor should dig deeper to understand you as a person so that they can create a strategy that suits your needs. A financial advisor should also be able to explain the reason for each of their questions, to put you at ease.

3. They adapt to your knowledge level.

You may have found ways to prepare for the meeting. You may have even prepared a family constitution. But if you don’t have the time or inclination to do so, it’s still alright. A competent financial advisor should be able to adapt to your level of knowledge without judgement. The initial learning curve can be steep, but the time spent in bringing clarity at this stage can leave the client with a valuable gift – confidence. And if you are already familiar with the investments universe and have a clear picture of your wealth, the financial advisor needs to keep that in mind as well.

4. They set realistic expectations.

A financial advisor has the expertise to know when a client’s wishes are not realistic or not in their best interest. A good financial advisor will say so as plainly as possible. The role of an advisor is to paint a realistic picture for the client and lay out feasible options. And sometimes this picture is not to the liking of the client. But it does open up the possibility to set new expectations and implement strategies with a higher probability of success.

5. They are transparent and client-oriented.

Like any product or service, a financial advisor comes with a cost too. The first meeting is also when a financial advisor must clearly define how they make money when you invest. Yes, they can get paid in a few different ways. Knowing this can help you evaluate the worth of their service. Is it a flat fee that they charge on an hourly, monthly or annual basis? Is it a commission that they charge for every investment sold? Or is it a combination of the two? These are all valid questions. And whatever their answers may be, by the next meeting, a good financial advisor should be able to justify why their proposed investment solutions are tailored to you and your best interests.

Photograph of a woman talking to a financial advisor

Take Your Time

Having the support of a trusted financial advisor who understands you and works in your interest can be invaluable in the long run. The first meeting is for you to ask questions and for the advisor to use their wealth of knowledge to guide you and provide you with valuable new perspectives. Just like the mountain guide could have several routes to arrive at the top, the right advisor should be able to show you different ways to reach your goals.

Over time, financial advisors can help you reach financial goals and set new ones based on your ambitions and interests. Great financial advisors will also proactively inform you about new opportunities and will remain close to you in good times and bad. This is how they will help you achieve your vision of wealth beyond money. So, take your time to evaluate your options and don’t rush into a decision.

And have a great first meeting!


Content of this publication is for informational purposes only, you should not construe any such information as legal, tax, investment, financial, or other advice.

About the author

Mattia is an experienced relationship manager who has more than a decade of industry experience. He spent 10 years at Credit Suisse working his way up from apprentice to Assistant Vice President at the company’s base in Geneva. He graduated in 2019 from the Kalaidos Banking + Finance School in Lausanne.

He is a football fan, but also likes listening to music and travelling to discover new countries and cultures.

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